Big Bike  FAQs

I bought a Honda Big Bike and noticed Free Service Coupons included in the Owner's Manual. How do I use it?

Big Bikes have five (5) free service coupons you can use so you can avail free service fee on the maintenance schedules mentioned below. At the same time, selected maintenance parts and engine oil shall also be covered by the Free Service Coupon as per standard schedule of replacement.

Free Service Coupons for Honda Big BIke Coupons are valid on the following schedules:

  • Coupon 1 500 kms. - 2,000 kms.

  • Coupon 2 2,001 kms. - 7,000 kms.

  • Coupon 3 7,001 kms. - 13,000 kms.

  • Coupon 4 13,0001 kms. - 19,000 kms.

  • Coupon 5 19,0001 kms. - 25,000 kms.

* from Purchase Date

Free Service Coupons (FSC) enable you to keep track of the condition of your Big Bike, hence, we highly recommend that you follow the above mentioned schedule of each FSC. By doing so, you are assured of having a well-maintained motorcycle. You can avail your Free Service Coupons from any of our accredited DEALERS nationwide.

What should I do if I can’t find or add my vehicle in the app?

If your vehicle is not appearing or cannot be added in the mobile app, please check the following:

  • Ensure you have entered the correct details (VIN/Frame/Chassis No or Mobile Number)

  • Confirm that your vehicle is officially registered and supported in the system

  • Check for any typos or formatting issues when entering vehicle information

If the issue persists, please contact our Customer Service team for assistance. They can help verify your vehicle details and manually assist with the registration.

Contact Customer Service:

Landline Numbers: (02)-8581-6700 to 6799 Mobile Numbers: 0917-88-HONDA, 0917-88-46632 Email: customercare@hondaph.com

You can also log your concern via Contact Us.

What is the warranty coverage of my Big Bike?

Honda warranty coverage is 2 years but no specific km reading.